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  • 打开安装页面提示错误

    · 115次点击
  • 所属软件:
    PESCMS TICKET 客服工单系统
    软件版本:
    1.3.14
    详细说明:


    Warning: require(): open_basedir restriction in effect. File(/...../PESCMS-Ticket-master/Core/index.php) is not within the allowed path(s): (/....../PESCMS-Ticket-master/Public/:/tmp/:/proc/) in /...../PESCMS-Ticket-master/Public/Install/index.php on line 33

    Warning: require(/...../PESCMS-Ticket-master/Core/index.php): failed to open stream: Operation not permitted in /...../PESCMS-Ticket-master/Public/Install/index.php on line 33

    Fatal error: require(): Failed opening required '/......./PESCMS-Ticket-master/Core/index.php' (include_path='.:/usr/local/php/lib/php') in /...../PESCMS-Ticket-master/Public/Install/index.php on line 33

  • PESCMS : 已收到您的工单,我们将会尽快安排人手进行处理。
    2022-03-23 17:24:52
  • PESCMS :

    你没有给软件读取上级目录的权限。

    参考:https://document.pescms.com/article/1/262604572827058176.html 

    2022-03-23 17:25:36
  • 37it :

    权限已经给了,还是会有这个提示。请问是哪里配置出错呢。

    2022-03-23 17:35:23
  • PESCMS :

    open_basedir restriction in effect. 

    你确认一下你的nginx或者apache有没有给程序读取上级目录的权限。

    2022-03-23 17:39:00
  • 37it :

    谢谢已解决

    2022-03-25 09:43:16